Frequently Asked Questions (FAQ)

Purchasing an AWE Learning Workstation

I’m interested in AWE Learning’s workstations, but we have faulty internet. How will that impact patron use of the workstations?

AWE Learning’s workstations are plug-and-play. They are ready for use right out of the box, and do not require an internet connection. All of the content, over 4,000 learning activities, comes pre-loaded on the workstations.

What is the difference between the Early Literacy Station and the AfterSchool Edge?

The Early Literacy Station was designed for PreK-3rd grade (ages 2-8), while the AfterSchool Edge was designed for elementary school students (ages 6-12). The content on each of these solutions is catered to meet the academic goals of each grade span.

What will my purchase include?

The All-In-One  workstations come with a color-coded keyboard, kid-sized mouse, mousepad, and a three year warranty. The ELS tablet comes with a two year warranty.

How long will it take to receive my purchase once my order is placed?

Once the order is received, products are typically shipped within two weeks.

What kind of Customer Support is available?

AWE Learning’s Customer Support team, located in Chester, Pennsylvania, is available 9am-5pm EST Monday-Friday to assist with all troubleshooting issues. Visit our warranty page to learn more about the warranty included with each product.

I’m ready to purchase! How can I order an AWE Learning workstation?

Contact your local AWE Learning account executive to receive a purchase quote!

I have a purchase quote. How do I submit it?

To submit your signed order, you can email it to orders@awelearning.com or fax it to AWE Learning at 610-833-6440.

Other Questions? Contact Us for Additional Information.

AWE Learning photoshoot at the New Castle Public Library and Innovation Center on October 1, 2018. Brianna Spause / Pale Native Media